Celebrating 25 years of impactful communication solutions for government and the private sector, right here in Canberra.
OUR SERVICES
When we ask effectively and listen with intent, we will understand. With proper understanding comes the ability to achieve great outcomes.
Engagement
We specialise in genuine community consultation and stakeholder engagement on key issues to inform, develop and design solutions for our clients.
We apply best practice to tailor engagement tools and activities that enable participation by a range of audiences, including hard to reach groups.
Our delivery ensures project leaders understand the genuine views of community and stakeholders, to best inform next steps.
Understanding the aspirations or fears of community is a strong foundation for collaboration, communication to project implementation. We deliver this understanding in a non-confrontational way that builds bridges to strong project outcomes.
Communication
We strategise, plan and deliver effective communication to help organisations reach their audiences with tailored and targeted messaging.
Content that is well crafted, fit-for purpose and written to reflect the tone of your organisation is crucial to effective communication outcomes.
We work with clients to develop communication strategies informed by research. We create tailored communication products to deliver clear messaging to the right people, using a range of tactics, methods and channels.
We recognise the importance of visual communication to support the words we write, so our contents is complemented by effective, high quality imagery that helps simplify your message for meaningful cut-through and effective calls-to-action.
Change
We work with organisations to empower them through effective change management and create positive internal and external change.
We develop robust change management programs that support your target groups through the change process using best practice techniques. Our team are specialist change communicators, who recognise the value of effective messaging to support change.
Whether it is the implementation of new technology, process transformation, or a culture shift, we work with your organisation to build business readiness through lasting change. We deliver supporting communication to underpin your change process.
Training
We design training and learning programs to help others to build capacity and capability in our area of expertise – engagement, communication and leadership. We also apply our training and stakeholder engagement skills to your change program.
From project leadership through to design and delivery, working well with community, business or partner stakeholders is essential to your success. We deliver specialised training plans, and strategic planning sessions to guide your team towards smoother project delivery.
OUR ETHOS
When we ask effectively and listen with intent, we will understand. With proper understanding comes the ability to achieve great outcomes.
We ASK effectively
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We LISTEN with intent
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We UNDERSTAND
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We ACHIEVE great outcomes.
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OUR WORK
Our work reflects our reputation for effective communication, empowered change management and genuine engagement that delivers quality project outcomes for clients.
OUR CLIENTS
We provide consultancy services in the Canberra region and across Australia to government, organisations and businesses from a range of sectors to help them achieve their goals.
OUR PEOPLE
We are a creative, friendly and professional team that prioritises customer service and delivery of high-quality work.
Helen has over 25 years’ industry experience across community, government and business sectors including five years as Executive Director of the Canberra Business Council. Helen is an outstanding facilitator who produces clear outcomes for clients. She delivers empathetic, dynamic and balanced engagement programs where all stakeholders feel they have contributed.
Helen has over 25 years’ industry experience across community, government and business sectors including five years as Executive Director of the Canberra Business Council. Helen is an outstanding facilitator who produces clear outcomes for clients. She delivers empathetic, dynamic and balanced engagement programs where all stakeholders feel they have contributed.
Helen has over 25 years’ industry experience across community, government and business sectors including five years as Executive Director of the Canberra Business Council. Helen is an outstanding facilitator who produces clear outcomes for clients. She delivers empathetic, dynamic and balanced engagement programs where all stakeholders feel they have contributed.
Helen has over 25 years’ industry experience across community, government and business sectors including five years as Executive Director of the Canberra Business Council. Helen is an outstanding facilitator who produces clear outcomes for clients. She delivers empathetic, dynamic and balanced engagement programs where all stakeholders feel they have contributed.
Helen has over 25 years’ industry experience across community, government and business sectors including five years as Executive Director of the Canberra Business Council. Helen is an outstanding facilitator who produces clear outcomes for clients. She delivers empathetic, dynamic and balanced engagement programs where all stakeholders feel they have contributed.
Helen has over 25 years’ industry experience across community, government and business sectors including five years as Executive Director of the Canberra Business Council. Helen is an outstanding facilitator who produces clear outcomes for clients. She delivers empathetic, dynamic and balanced engagement programs where all stakeholders feel they have contributed.
Helen has over 25 years’ industry experience across community, government and business sectors including five years as Executive Director of the Canberra Business Council. Helen is an outstanding facilitator who produces clear outcomes for clients. She delivers empathetic, dynamic and balanced engagement programs where all stakeholders feel they have contributed.
Helen has over 25 years’ industry experience across community, government and business sectors including five years as Executive Director of the Canberra Business Council. Helen is an outstanding facilitator who produces clear outcomes for clients. She delivers empathetic, dynamic and balanced engagement programs where all stakeholders feel they have contributed.
